Sometimes ago we submitted android app to google play store, within 2 hours we got email from google play store saysAfter review, [APP_NAME], [PACKAGE_NAME], has been suspended and removed from Google Play as a policy strike because it violates the impersonation policy.
We have never seen it before. First-time we were experiencing such issue after submitting apps to the google play store. We searched about the impersonation policy and found the mistakes from ourside. App icon and images have copyrights, As a programmer we cannot use them without permission from the owner of it.
First you need to read impersonation policy from google play store:
in my case i opened google play store with diffrent username/email. so i have to send legal document with the app name, package name and client’s name with signature to approve that i am using his/her contents, media and icons. and client gives me rights for that.
i created below document to solve issue(Suggestion: Replace all values in between square brackets):
INTELLECTUAL PROPERTY ASSIGNMENT THIS AGREEMENT is made as of the [DATE]. BETWEEN: [APP NAME] - and - [ACCOUNT USER NAME] [COMPANY NAME] RECITALS: I give permission to [ACCOUNT USER NAME] [COMPANY NAME] to use our logos, website/social media content and branding in order to design [APP NAME] on our behalf. App Name: [APP NAME] App Package Name: [PACKAGE NAME] /*Suggestion: put below lines left side, remove this one line when you submit doc. */ [ACCOUNT USER NAME] [PUT SIGN OF YOUR COMPANY'S DIRECTOR WITH STAMP] [COMPANY NAME] /*Suggestion: put below lines right side, remove this line when you submit doc. */ [CLIENT NAME] [CLIENT SIGN WITH STAMP] [APP NAME] [WEBSITE]
After completion of document, i have sent document on below link with all required information
put all information correctly without any mistakes,
Statement describing why you believe your app should be reinstated *:
[APP NAME] is owned by [CLIENT_NAME], they have given us permission to submit their app on goole play store.
Once we submitted appeal to the play store, after 1 day they accepeted the appeal and allow to edit/submit app. Then you i change app description(remove space ) to activate submit update button. after 2 hours they made my app live.
you can submit this document before app suspension app when you want to upload app firsttime, if you have this scenario.
Hope this will help you…